- #SALESFORCE LIGHTNING FOR MAC INSTALL#
- #SALESFORCE LIGHTNING FOR MAC OFFLINE#
- #SALESFORCE LIGHTNING FOR MAC SERIES#
You must have a Salesforce Professional, Enterprise or Unlimited Edition account. for Salesforce is available for Premium & Enterprise customers. ► Streamlined business for Salesforce reduces the need for agents to switch between multiple devices and applications to access key business functionalities to accomplish their daily tasks.Īccess to key customer information and call history allows agents to deliver timely and personalized customer experience. Integrating your solution with everyday applications, such as Salesforce, allows you to automate tedious tasks, make your workflows more efficient, and offer your customers a superior experience. Integrates with Salesforce app: Click to dial any number in the Salesforce1™ Mobile App to initiate calls using your mobile app. 
Work the way you want: Work in Salesforce Classic or Salesforce Lightning UI.Access from anywhere: Connect on both Windows® and Mac®, using any popular browser.Schedule meetings: Seamlessly schedule an meeting from within your Salesforce account.
#SALESFORCE LIGHTNING FOR MAC OFFLINE#
Call logs: With advanced features such as offline call logging and multi-call log option, agents can address the most important tasks first. Instant screen pop-up: Incoming calls trigger screen pops with 360° view of the caller enabling quality interactions. Click-to-call: Place calls from within Salesforce by clicking on any phone number, saving time and improving call efficiency. Now you can edit and customize the Analytics data as a native Salesforce report through our Cloud Phone Report. Performance reporting: View a complete dashboard of your team’s performance. High Velocity Sales (HVS): By powering the telephony side of a sales cadence we allow sales reps to click-to-call right from their work queue and log them with a HVS disposition to move your sales cadence forward. In-App Calling: Now using WebRTC technology, leverage calling capabilities like call controls, inbound, and outbound calls without ever navigating away from Salesforce. Easily manage access to reports, mobile features and recording link from the wizard. #SALESFORCE LIGHTNING FOR MAC INSTALL#
Add and assign users to the call center from the install wizard.
#SALESFORCE LIGHTNING FOR MAC SERIES#
Installation Made Easy: Now introducing an install wizard that will take the admin through a series of simple steps to configure the integration in 7 simple steps. Admins now have the flexibility to create custom objects that are key to their organization's business processes, auditing and/or Unified App: Users can now make and receive calls from the unified app. What's New:Ĭustom Objects: Objects matched in the "Related To" field of a call log are no longer limited to Account, Opportunity, or Case.
You can also quickly assign call dispositions, log calls, take notes, schedule meetings and more, without jumping back and forth between applications.Īvailable for Salesforce Classic or Salesforce Lightning. The integration lets you make and receive calls directly from your Salesforce account. Let for Salesforce enhance your CRM experience by automating workflows, increasing call efficiency and improving the quality of customer interactions.
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